Digital Course Academy

Have Questions About Your

*Special Edition* Course Creator

Coffee Mug?

Check out our full list of commonly asked questions below

What is the Course Creator Coffee Mug?

The Course Creator coffee mug is exclusive to those who purchase Digital Course Academy during Amy's live Masterclass. Missed it? No worries! You can register for a spot to attend Amy’s free masterclass here.

  • Is there an extra fee for this Course Creator Coffee Mug?

    If you purchase Digital Course Academy during Amy’s live masterclass, the Course Creator coffee mug is included with your purchase and no additional purchase is necessary. *cue happy dance*

  • Do I need to pay for shipping?

    Nope! The shipping cost is included with the delivery of your Course Creator coffee mug. No additional shipping charges will be incurred. 

  • When will I receive the coffee mug?

    Once you confirm your shipping address in your Digital Course Academy welcome email…

    Domestic Shipping (US Only): Please allow up to 5-10 business days for the Course Creator coffee mug to be delivered to your shipping address. Please note that shipping can take longer depending on your location.

    International Orders: Shipping can take up to 7-14 business days for your Course Creator coffee to arrive. 

    If you have any issues regarding your shipment details please contact support@amyporterfield.com

  • Will you ship internationally?

    Yes! We will ship to both domestic and international postal addresses. Just make sure to confirm your address via the email sent to you shortly after you registered for DCA. 

    Please note that for international orders, shipping can take up to 7-14 business days for your Course Creator coffee to arrive. 

  • How can I update my shipping address?

    Upon purchasing Digital Course Academy, a welcome email was delivered to you to confirm or update your shipping address to ensure your mug will be delivered to the correct address. 

    Please check inside your welcome email to confirm or update your shipping address. 

    If you still have questions or cannot find your welcome email, please contact our support team at support@amyporterfield.com for assistance. 

  • What should I do if my coffee mug was delivered to the incorrect address?

    Not to worry! If the shipping address to your Course Creator mug is incorrect or needs to be corrected, please visit our claim form page to submit a ticket. A team member will follow up with you shortly to assist you with your shipment details and issues.

  • My coffee mug arrived broken. How can I get a new one?

    First of all,  :( 

    Second of all, we got you!

    If your Course Creator mug arrives broken or cracked, please submit a ticket here and we'll follow up with you on how to get your Course Creator mug replaced.

  • Can I purchase this *Special Edition* Course Creator Coffee Mug separately?

    Sorrrrry. The Course Creator coffee mug is exclusively for new Digital Course Academy students who purchase during one of Amy’s webinars. The coffee mug cannot be purchased separately. 

    To register for one of Amy’s Masterclasses for free, click here!

  • Will this *Special Edition* Course Creator Coffee Mug be included with my DCA Alumni Bundle purchase?

    If you are a returning DCA alumni purchasing the DCA Alumni package for September 2021, this *Special Edition* Course Creator Mug will be included with your bundle! Boo ya!

    Just make sure to confirm your shipping address via the confirmation email sent to you shortly after enrollment to DCA. 

  • I never got my *Special Edition* Course Creator Coffee Mug, what should I do?

    Please allow up to 2 weeks for your Course Creator mug to arrive. If it’s been more than 2 weeks since your DCA purchase, please visit our claim form page to submit a ticket for a team member to review and assist your issue. 

  • I purchased DCA right away on day one before the first webinar. Will I still be eligible for the Course Creator coffee mug?

    Us? Rain on your Day-One DCA parade? Never!

    As a courtesy for purchasing Digital Course Academy right when the doors opened, we will make an extra special exception just for you and include the exclusive Course Creator mug as part of your purchase. 

    Please email support@amyporterfield.com to request the exclusive coffee mug and confirm your purchase date. Once confirmed, further instructions will be given on how you can claim this bonus. 

    EXCEPTION: ONLY those requesting a Course Creator mug with a purchase of DCA on day one may be eligible to receive a Course Creator mug upon request. Email support@amyporterfield.com for more details on how to claim this bonus. 

  • Is the Course Creator coffee mug dishwasher and microwave safe?

    Yes, your mug is microwave and top rack, dishwasher safe. We always recommend hand washing.

  • What’s the size of the mug?

    How does 15oz sound? Just enough room to fill up with your favorite coffee or tea!

  • Can I gift my coffee mug to someone else?

    Yes. You will have the opportunity to update the name and shipping address in the welcome email sent to you when you purchased DCA. 

  • I didn't find the answer to my question. How can I get in touch with someone from Team Porterfield?

    Please send us an email to support@amyporterfield.com with your questions. We'll be happy to assist!