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I'm an online marketing expert and New York Times bestselling author who helps entrepreneurs like you build online businesses.

Episode 81: How to Find Your Customer’s Real Pain Points

October 13, 2026

The Private Truths Behind “I Can’t Afford It” and “I Need to Sleep On It”

The customer pain points your buyers share in your comments are the polished version. Underneath each one is a private truth, something your ideal customer thinks about herself and would be mortified to admit.

Years ago, my webinar comments would fill up with “I can’t afford it.” Most of those women had the money, and when I finally got them talking, what came out changed how I sold from that day on.

I’m walking you through the three steps I use to find these private truths and put them into copy, including the question I ask Claude that gets beneath almost any sales objection. When your messaging reaches that layer, the right women start asking how you got in their head.


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In the last 16 years, I've quit my job, started and scaled my own business to $120 million, become a New York Times Best Selling Author, and taught over 100,000 students how to build a business they love. I've learned more than a thing or two and The Amy Porterfield Show is where I get to open my playbook, yearbook, and entrepreneurial diary to share them with you!

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